Salesforce Administrator / Developer

Meriden, CT
Information Systems


The Salesforce Administrator / Developer will assist in the ongoing maintenance and development of our Salesforce instance. The successful candidate will have a record of success in improving processes and adoption using the platform. The administrator will work closely with functional leaders, organizational units, and subject matter experts to identify develop and deploy new business processes to improve the overall use and function of Salesforce.  This role is part administrator and part Salesforce developer. The Salesforce Administrator / Developer will be responsible for the executing on the day-to-day configuration, support, maintenance and improvement of our CRM platform.



  • Serve as system administrator for the environment with 250+ users
  • Handle all basic administrative functions including user account maintenance, territory management, reports and dashboards, workflows and other routine tasks
  • Design, configure and administer Salesforce including, but not limited to, Apex code and supporting test classes, Custom Objects, Workflow Rules, Custom Fields, Validation Rules and VisualForce Pages
  • Manage Salesforce data feeds and other integrations
  • Coordinate the evaluation, scope and completion of new development requests.
  • Assist in training of new users, and grow the Salesforce skill set across the organization
  • Maintain a holistic view of all business processes and users in 
    the system to understand cross-functional impacts with regard to configuration, process, workflow and reporting




  • Excellent project management skills and a positive attitude
  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
  • Creative and analytical thinker with strong problem-solving skills
  • Must demonstrate exceptional verbal and written communication skills
  • Must demonstrate ability to communicate effectively at all levels of the organization
  • Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
  • Ability to assess the impact of new requirements on and all upstream and downstream applications, systems and processes



  • Minimum four years of experience as a administrator
  • Salesforce Certified Administrator or equivalent experience
  • Sales Cloud, Service Cloud, Community Cloud and Developer certifications preferred
  • Proven ability to design and implement new processes and facilitate user adoption.
  • Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
  • Strong understanding of Salesforce best practices and functionality
  • Strong data management abilities
  • A demonstrated ability to understand and articulate complex requirements


Interested applicants must contact on or before March 13, 2020.

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