WE ARE COMMITTED TO CUSTOMER SATISFACTION
Mirion’s Dosimetry Customer Care department is your one-stop shop for all your service needs and inquiries.
Our team takes ownership of customer inquiries and provides support on:
- Product information
- Dosimetry roaster changes
- Technical questions
- Radiation Reports
Customer Service Phone: 1.949.419.1000
United Kingdom Customer Service Phone: 0845 601 7724
Badge Return Postage
For some Mirion Technologies Dosimetry Service Division products, return postage is required when sending the dosimeter back to process your dose read report.
The United States Post Office categorizes a ‘letter’ different from a ‘parcel’ based on package size not weight. A letter can be no more than 6 1/8 inch high and 1/4 inch thick. Even if your badges fit in an envelope and weigh less than 13 ounces they are still considered a Parcel.
To be in full compliance with the USPS postage costs, please contact Customer Service or visit the USPS website, [www.usps.com], for assistance in determining the correct package category for your mailing or for postage costs for packages weighing more than 13.1 ounces.