Customer Support Agreements

The Mirion Customer Support Agreement (CSA) is designed to provide a common foundation of support for a wide variety of services. With the CSA, Mirion works closely with our customers to provide exceptional support, reliable uptime, and maximum return on your investment.

Overview

At the heart of all Mirion support services is the Customer Support Agreement. We’ll work with you to design a tailor-made program based on your specific needs, including services such as installed equipment support, mission critical activities, Calibration and Consulting Services, and other elements.

Our highly flexible model ensures that each service is ready and available when needed, and at your convenience.

If you are interested in learning more about our Customer Support Agreements, we’re happy to help.

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Example Benefits

  • Scheduled on-Site Performance Verification Visits
  • Emergency On-site Visits
  • Parts and Repair Coverage
  • Priority Technical Support
  • License to the Mirion Customer Community Portal

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