The Mirion Storefront offers a variety of Health Physics products, along with product accessories and spare parts, and has added Nuclear Medicine instrumentation products in early 2026. The list of available products will continue to grow as the platform evolves.
Shipping and Delivery
The Mirion Storefront currently only ships to customers within the United States. If you have a need outside of this region, please reach out to [email protected].
We ship orders through FedEx, unless you prefer to use your own shipping account. To ship using your own shipping account, please contact [email protected].
While timelines aren’t currently available, we hope to make wider shipping available soon.
Shipping costs will vary, as it is calculated by the total weight of your order.
The Mirion Storefront is currently only set up to accept orders that ship within the United States. To place an order for shipping internationally, contact your account manager or email [email protected] to get started.
Once your order ships, you will receive an email containing the tracking information. Alternatively, visit your Orders page to check the status of your order. Once shipped, this page will contain tracking information.
To add a shipping address to your account, or change what’s on file, email [email protected] to get started.
To make a change once your order has been placed, contact [email protected].
Payments
We accept payments by credit card or purchase order. When placing an order using a purchase order, please confirm that the details in the purchase order (product names, specifications, and cost) are identical to what you see in the cart.
Promotions and Discounts
Yes. By logging in, you see the unique price we offer to your organization. This is applied automatically and does not require a coupon code.
Yes! Some products offer discounts when purchased in bulk. View the specific product page in question for more details, or reach out to [email protected] to inquire about something specific.
Returns
Please reach out to us right away so we can fix the problem. Email [email protected].
Our return policies vary depending on the product and circumstance. If you have any issues with your order, or receive an item that is damaged or defective, we will do everything we can to make it right. Please reach out to [email protected] to get started.
To start a return, please contact your account manager or [email protected].
Most Mirion products have a one-year warranty. To inquire about your specific item, contact your account manager or email [email protected].
General Information
Eligibility to join the online Storefront is based on a number of factors, such as delivery location, the products you wish to purchase, and more, to ensure access to those who will get the most benefit from the platform.
Contact [email protected] to get in touch with our team and see if you’re eligible.
While we don’t have a physical store location today, we understand that it can be helpful to see our solutions in person. We can set up a site visit! Contact your account manager or [email protected] to get started. Alternatively, join us for our next users’ conference, Mirion Connect. Visit mirionconnect.com for details.
Mirion is a global company, with headquarters in Atlanta, Georgia. Today, the Mirion Storefront only ships within the United States.
While our website doesn’t support reviews today, we would love to hear what you think. Send your review to [email protected].
Technical Issues
Contact [email protected] and describe the issue you’re experiencing. If you can, let us know what web browser you’re using (Edge, Chrome, etc.) and the exact wording of any error message you see.